Intel has a rewards program where computer resellers can earn points and then purchase things. This customer was on his cell phone, getting out or in his car.
Customer: Whenever I go to the rewards website, I can't order the gas card. I haven't ordered any and it says "0" available.
Jesse: Does the website say that we are out of the gas cards temporarily and that more will reappear soon?
Customer: Yes.
Jesse: Then you'll just want to wait for us to get more and then you can order some.
Customer: Okay, well do I have to call a travel agent for the travel voucher?
Jesse: You should follow the directions on the website.
Customer: It says that I have to call a travel agent.
Jesse: Is the travel agent's telephone number on the website?
Customer: Yes, it is.
Jesse: Then you should call that number.